New Client Support system launched

We're implementing a state of the art Client Support application that you will see in the next few days. We appreciate your patience while we work out the bugs on this tool designed to provide you with the highest level of customer satisfaction.

Holiday Hours

The office will be completely shut down from December 20th to January 4th for the holidays. We will only be able to respond to emergency requests and clients who have vehicles in transit during this time. Thank you and drive safe!

Receiving a vehicle shipment

The team will be out of the office Friday November 17th to Monday November 20th receiving a shipment of vehicles from Japan.

Mailserver Problem

We would like to apologize for any inconvenience caused by our recent mailout malfunction. We have since remedied the problem and assure you that it was an isolated incident.

Closed this Weekend

The office will be closed for phone/email inquiries Friday October 13th and re-opening Monday October 16th.

Auctions Back up

The Japanese Auction houses have re-opened this week.

Auctions Closed this week

The Japanese Auto Auctions will be closed this week while Japan celebrates Obon.

Obon is an annual Buddhist event for remembering one's ancestors and is celebrated in mid August in many regions of Japan.

What about pricing for other Provinces?

We regularly import vehicles for buyers across Canada and will arrange shipping to have the vehicle landed in the closest major city in your province.

The prices we list are landed in Vancouver, BC costs so we will need to adjust the Provincial Sales Tax and add cross-Canada shipping to your cost. For buyers in other provinces and other countries please place your deposit and then inquire for details.

happy Canada day

Wishing you a happy Canada day, from your friends at Terra2 Imports.

Happy Birthday Gerry

Happy Birthday Gerry!

Bookmark this JDM vehicle

You may have noticed a small addition to each car listing page, "Save to my del.icio.us". You can use this feature to bookmark the specific Japanese imports you're interested in. The great thing about bookmarking with del.icio.us is that you can checkout your personal bookmarks anywhere you have an internet connection. You can also add "tags" which are words that will help you search for that bookmark later on as well as share your bookmarks publicly with friends.

Give it a shot right now by creating an account and bookmarking Terra2 Imports to your del.icio.us.

Technical issue with our Phone System

Our office phone system is acting up at the moment and we are unable to return phonecalls. Please contact us by email or the contact form.

We hope to have it back up soon. Thank you for your patience.

Out of the Office May 10 - 12

Please expect a communication delay during this time. Thank you for your patience.

No new vehicle listings from April 28 to May 4th

Our suppliers will be shut down at the end of April while Japan celebrates "Golden Week", a string of national holidays.

April 29 - Greenery Day (Midori no hi)
May 3 - Constitution Day (Kenpo kinenbi)
May 4 - "Between Day" (Kokumin no kyujitsu)
May 5 - Children's Day (Kodomo no hi)

Because our suppliers will be shut down those days we won't be listing new vehicles but we will still be answering emails and calls from our clients.

Don't get scammed online...

If you're thinking of buying or selling a vehicle online should read this article first. It pays to deal with people you can trust, people with a physical address that you can follow up with. Speaking of which, our delearship location in Vernon, BC is almost complete. We plan to have a grand opening in the near future for you to check out and meet us in person.

You can never be too safe!

"There are 1000 vehicles in our online inventory."

A new milestone has been reached, we just listed our 1,000th Japanese import! This event is a reminder for us that we really need to do some spring cleaning and purge some of the old listings from our DB.

Some good news on the shipping side, we've arranged some alternate options that will allow us to ship vehicles from Japan faster and sooner than ever. In some cases we can arrange delivery of your new vehicle in less than 4 weeks! Please inquire for details.

Expect shipping delays from Japan

On average we anticipate a 6-8 delay for brokered dealer or auction vehicles to arrive in Canada. Recently it's been more and more difficult to find space on the secure vessels we use to ship our clients vehicles.

Unfortunately shipping schedules are about the only thing outside of our control and we are at the mercy of the transport companies when it comes to timelines. We are currently advising clients to expect anywhere from 1 to 3 months for vehicles to arrive. We're looking into alternative shipping solutions and will keep you updated.

Yet another, Japanese vehicle shipment

Please expect customer service delays on calls and emails during February 21st, 22nd, and 23rd as we are receiving and processing a shipment of new Japanese imports. We will get back to you as soon as possible.

JDM import deposit promotion winner announced

Adam Gagnon from Calgary, Alberta is the winner of Terra2's XM Satellite Radio giveaway! He was entered into the drawing simply by placing his deposit last month during our promotion.

Adam has us looking for a mint condition (grade 4) Toyota Hilux Surf or Nissan Terrano R3M (both Turbo Diesels) so his new car audio toy will make a nice addition to his new truck! What's really interesting is that Adam is importing a Japanese turbo diesel truck as a demo vehicle for his Biodiesel conversion business. His business offers a vegetable oil (biodiesel) conversion kit for any vehicle running a diesel engine which sounds like a great compliment to the many diesel vehicles available for import from Japan.

Thank you to everyone who placed their deposit and entered the promotion.

Vehicle shipment pickup and XM Satellite drawing

We'll be drawing for the XM Satellite radio later today and will announce the winner through our mailing list as well as our news section. The winner will be notified by email before midnight tonight, Valentines Day!

Also, please expect customer service delays on calls and emails during February 14, 15, 16, and 17 as we are receiving and processing a shipment of new Japanese Imports. We will get back to you as soon as possible. Thank you for your patience.

XM satellite Radio Contest Drawing

If you placed a $300 deposit or more between January 7th and January 31st you have been entered in a draw to win a XM satellite radio car kit!

We will draw and announce the lucky winner on February 14th.

We're still getting dozens of inquiries every day from customers who are requesting more information but haven't placed a deposit. We value each and every inquiry but we are only able to provide a priority response to clients who have placed some form of deposit to show us they are serious. If you're looking for a quicker response on the details of the car of your dreams please get your deposit in before asking for more information. Thank you!

Clients with a deposit in place get priority service

We have been experiencing a surge of request recently from visitors eager to get more information on the Japanese imports we're listing. It's great to see so many eager messages but we have to prioritize these request and give our full attention to those who are very serious about buying immediately.

If you're serious about getting more information on a vehicle and require priority service, please place your refundable deposit before requesting additional information.

As an extra incentive for clients who want to receive priority service but haven't submitted a deposit yet, we're giving away an XM Satellite receiver for your car. Only 7 days left to enter!

Vehicle shipment pickup

Please expect customer service delays on calls and emails during January 15, 16, 17, and 18 as we are receiving and processing a shipment of new Japanese Imports. We will get back to you as soon as possible. Thank you for your patience.

[Coming Soon] Terra2 Imports will be opening an office in BC

Terra2 Imports is pleased to announce we will be opening a small retail location where clients can view our landed vehicle stock and talk in person with a Terra2 representative. We will be in the same building as Vernon's premier import tuning shop Split Decision.

Click here to view a picture of the shop

Note: Our offices are NOT yet open but please feel free to drop in and check out Split Decision.

Address:
909 Kalamalka Lake Rd.,
Vernon BC, V1T 6V4
View Map

We realize this is quite the trek for our clients in other provinces and hope to expand with more locations in the future.

Happy New Years!

Terra2 will be closed Sunday January 1st. Wishing everyone the best in 2006.